CONFIRMATION PAYOUT ERROR
I need help setting up my payouts confirmation. I did everything right and tried it over and over again but it still hasn’t confirmed me. Please help
Hey, @Jose60 .
Thank you for reaching out and bringing this to our attention.
We’re unable to provide account-specific support over the Shopify Community, as we don’t have access to merchant accounts. As a result, we wouldn’t be able to confirm where the problem is with the confirmation error. Instead, we’d recommend getting in touch with us through live chats via the Shopify Help Center and one of our Support advisors can further assist you.
If you have any other questions on this topic, then don’t hesitate to let us know.
Hi @Jose60 !
It seems like you are having an account issue. I highly suggest that you reach out to Shopify support team regarding this concern so, they can further assist you and check thoroughly your account and see what might be causing this error. You can reach out to them by going through their Shopify Help Center and enter your concern on AI chat box, respond to it until the “I still need help” or “chat with a support advisor” option appear.