Which fees apply when a customer pays via PayPal while Shopify Payments is enabled.
When Shopify Payments is enabled and a customer chooses PayPal at checkout, only the PayPal transaction fee applies (e.g., 2.6% + $0.30 in the example). Shopify does not charge its credit card processing fee or a separate transaction fee on that order.
If Shopify Payments is disabled, Shopify charges a transaction fee for using a third‑party gateway, and PayPal also charges its own fee. Both fees would apply in that case.
“Transaction fee” here refers to Shopify’s fee for processing orders via third‑party gateways when Shopify Payments isn’t active.
Practical implication: keeping Shopify Payments enabled avoids the extra Shopify transaction fee on PayPal orders.
Status: Clarified with an official help link provided; no open questions or disputes noted.
Great question! If Shopify Payments is enabled, but your customer pays using Paypal, then you would only be charged the Paypal transaction fee. Shopify will not charge you the credit card fee, or transaction fee.
If you choose to disable Shopify Payments, then you would be charged a transaction fee and the fee Paypal charges. More information can be found here: https://help.shopify.com/en/manual/markets/pricing/fees