Hello all,
I have been online with both, Namecheap, (my 3rd party host) and Shopify for hours to no avail on this issue. I am hoping someone here will be able to share some insight.
My shop url is kolibrico.art I am running the Debut theme on Shopify.
I am using avada on wordpress which is hosted by a 3rd party host.
WHAT I AM TRYING TO DO:
I want users who come to kolibrico.art or www.kolibrico.art to see my shopify store. The nav at the top has links to my about us page and I want them to be functional.
WHAT BROKE :
I created a sub domain boutique.kolibrico.art and linked my shopify store to it.
I connected kolibrico.art and www.kolibrico.art to Shopify and that works nicely.
However, right after connecting my domain, I stopped having access to my wordpress admin and any link that is pointed to root, such as my about us page gives me a 404.
THE BIG PROBLEM :
3rd party host says this is a shopify problem. Shopify says this is a wordpress problem. Have you had this problem?
Things I have tried that don’t work
- Since WP is installed on root, I reverted the A Record IP address back to my hosting company, but still no wp admin.
- I have updated the .htaccess file.
- Waited hours for propagation
- Modified the config file
- Cleared cache and cookies
- disabled plugins
- Spoke with tech support at Namecheap and Shopify
- Have not modified the shopify code.
- Have not installed apps.
Any ideas on what I could try next?
I basically want to keep wordpress because I like the layout of my about us page on WP and Shopify’s page creator is pretty basic. I don’t think I can reproduce it.
Thanks for your help! Ready to make this work.
