Connecting Stripe payment system

Topic summary

Merchant asks how to connect Stripe, noting it isn’t listed in their Shopify settings.

  • Support clarifies that if Stripe doesn’t appear as an option, Shopify Payments is the primary payment solution available in that region. Shopify Payments is Shopify’s integrated payment processor with various benefits (a link to more details is provided).
  • If the merchant still prefers Stripe, support advises contacting Shopify’s Help Center to review any possible options for using Stripe despite regional defaults (a support link is provided).

Outcome and next steps:

  • No immediate method to enable Stripe from settings was provided.
  • Action item: contact Shopify Support via the Help Center to explore whether Stripe can be enabled in this specific case.

Status: Unresolved/ongoing pending merchant’s contact with support.

Summarized with AI on December 29. AI used: gpt-5.

Hello! Can you please tell me how to connect Stripe payment system? It is not listed in the settings.

Hi, @Maria2301 . If Stripe isn’t available in the list of payment gateways you can use it means that Shopify Payments is our main offering in your region. Shopify Payments offers a number of benefits, which you can learn more about here. If you’d still like to use Stripe instead, please contact our support team through the Help Center here and we see what options are available.