Issue: After removing password protection today ahead of launch, the site shows a browser warning: “Your connection is not private,” implying an SSL/certificate problem. A third-party SSL checker was run, but no specific results were shared.
Context: The domain was recently changed from a protected to public storefront. This timing suggests SSL (Secure Sockets Layer) reapplication or propagation may still be in progress, which can temporarily trigger certificate warnings.
Requested info: Participants asked for the site URL and screenshots of Settings → Domains to verify domain status, certificate provisioning, and DNS configuration.
Suggested troubleshooting:
Status: No resolution yet. Next steps depend on providing the requested details and allowing time for SSL to propagate.
Hello all! my website is supposed to launch tomorrow but my domain is acting up. I get this message when accessing my website, which I took the password off of today:
Attackers might be trying to steal your information from [website] (for example, passwords, messages, or credit cards).
can someone help me figure out how to troubleshoot this? i ran it through a third party SSL checker.
You should provide the url, and screenshots of Settings → Domains
If you just removed the password protection today, wait a bit . Shopify sometimes needs time to reapply SSL to the public storefront.