Connectivity issues from website to store

Hi,
I am facing an issue regarding connectivity from website to shopify store. It shows error uptill now. Although I have checked network and cleared cache but still error remain. Should I create new store and then reconnect it or how to proceed further , please guide.
Thanks

@Jenny_KT
Welcome to Shopify Community,
Contact to the Shopify Support team they will help you to integrate this,

Here is link:
https://help.shopify.com/en/questions#/contact