Does anyone know why I constantly get suspended when trying to list my products through Google merchant center? I have done everything and merchant center customer support can’t tell me why specifically. My products get approved in the free listings but not the shopping ad listings. Every time all it says is " suspended for misrepresentation" but I have no clue misrepresentation of what! Ughhh!
Hi, @Bcdshoppe !
Thanks for reaching out in our Community Forums and for sharing your concern, I’d be happy to point you in the right direction.
I understand how this can be frustrating when trying to list your products. Generally speaking, the policy involves the promotions that prompt users to initiate a purchase, download, or other commitment without first providing all relevant information and obtaining the user’s explicit consent. As well as promotions that represent you or your products in a way that is not accurate. My first suggestion would be to review this very thorough document from Google that goes over what misrepresentation is, to determine if your products or store are violating certain policies. If you find a violation, you will need to update your product data and request a review of your products or appeal the decision taken on this issue.
Kindly reply back to this thread with any questions or updates and we can continue our conversation further!
Hi @Bcdshoppe
If your products are constantly disapproved for ‘misrepresentation’ and only for shopping ads, this can imply that your store might be dropshipping one. Is that the case?
You can also find this article that states why dropshipping is not allowed on Google: https://help.adnabu.com/why-does-google-not-allow-dropshipping-stores-for-shopping
Please let me know if this is different for you.