Contact page emails not delivering

Hi there, my website is Brooklyn theme and has a simple content page that came with the theme. When someone sends an email, they get a message that says thank you for your email, but nothing ever comes through to the store email.

I’ve tired using different email addresses, from different hosts i.e gmail, outlook etc. but nothing comes through and nothing ever did, i.e. it wasnt’ working and then stopped working.

I called my domain host and they said it all looks good, and I tried shopify chat and they said they couldn’t see a problem.

My website is www myfirstemergency .com

Hello @AmieC2022

Your contact from work is normally

You can check the email being used to contact the user in Shopify

Step1:

Step2: check with this email

I hope the above is useful to you.

Kind & Best regards,
GemPages Support Team