Hey [email removed]Shopgirl2.
Thanks for reaching out.
I appreciate the feedback that you have provided, I will provide this thread to our developers as a suggestion to make contacting our live support with less navigation. With that being said, in order to get in touch with our live support, you will need to login to your online store using the Contact Us page. This will allow us to securely verify you as the store owner.
Once you successfully login - you will be directed to the Help Center. Select the topic that you would like assistance with to locate the options to Get Support and speak directly with a Support Advisor about the situation.
Let me know if you have any questions.