I added the content into the content box and it isn’t showing. I put the content in the excerpt box and it did show.
Topic summary
A user is experiencing an issue where blog post content fails to display on their B2B Shopify site. Only the title and featured image are visible, despite the post being set to visible.
Initial troubleshooting attempts:
- User first placed content in the excerpt section, which displayed successfully
- When moved to the main content box as suggested, the content still does not appear
Support response:
GemPages support team suggests the current theme may not support displaying content from the excerpt box. They’ve requested the store URL and password (if applicable) to investigate further and provide specific recommendations.
Current status: Issue remains unresolved, awaiting store access for deeper diagnosis.