Control access to page and pricing

Store Design

Topic summary

A store owner is seeking help to restrict product pricing visibility to logged-in users only on their Shopify site for beauty professionals. Non-logged-in visitors should see product information but no prices.

Current Problem:

  • After working with Shopify support and AI-assisted coding, pricing now only appears after users log in, add items to cart, and proceed to checkout
  • This is not the desired behavior—prices should be visible immediately upon login on product pages
  • Screenshots show the current state of the pricing display issue

Progress:

  • A community developer has offered assistance and is working to gain proper theme access
  • The store owner has shared the store URL and is in the process of providing collaborator access
  • The developer has requested a collaborator code to properly access and modify the theme files

Status: The issue remains unresolved but active troubleshooting is underway with community support.

Summarized with AI on October 30. AI used: claude-sonnet-4-5-20250929.
1

Hello!

I’ve been working with the Shopify team for a while now because I need my page to only show pricing to logged in users only. Non logged in visitors can only access information but no prices. This page is for beauty professionals only. I stared working with the AI and after several coding changes, I started noticing it was giving me wrong advise. Now, you can only see pricing after you logged in, choose products into the cart and head over the cart to pay. The wonderful people at Shopify could not help and sent me over here.
Can anyone help?

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I’ve uploaded several screen shots for reference.

Thanks in advance.

1 Like
2

Hello @Jochesan
Thank you for submitting your query to the Shopify community. I’d be happy to assist you. Could you please provide the store URL and password (if it’s password-protected) so I can review and get back to you with an update?

3

Hello @devcoders <

Thanks so much for our help!

Please find the address attached.

https://qtvzse-up.myshopify.com/

4

Hello @devcoders ,

I do’t know if you got my earlier communication but reaching out to you again for help.

1 Like
5

Hello @Jochesan
Ok, I can help you. Please share store access so I can check and update you.

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6

Hello!

https://qtvzse-up.myshopify.com/. There is no password.

1 Like
7

Hello @Jochesan

Dear, I need access to the theme. Please send the theme access.

1 Like
8

Sorry! Now I know what you need. I apologize. Not very proficient as you can tell.

https://admin.shopify.com/store/qtvzse-up/themes

Pass: 2o2A$50p1Fy

9

Hello @Jochesan

Dear, please send me the collaborator code. After that, I will send you the store access, and you can accept it.

If you have any doubts, you can message me directly on WhatsApp.

1 Like