Hi everyone!
I am currently using Shopify Plus in conjunction with Thomax’s dotWMS (.WMS) for fulfilment and stock management. The platforms manage a multitude of products and SKUs.
What I am curious to know, as Shopify is the master of the two, is if there is a way that when a product is ADJUSTED from the .WMS side, whether up or down, that Shopify can ping the .WMS for the total AVAILABLE stock on hand quantity of that SKU and return it to update the Shopify quantity, opposed to simply applying the adjustment.
I am currently seeing odd occurrences of quantities not matching up between the two platforms and am yet to find the cause, but if there can be a SKU specific trigger that forces Shopify to auto-match/update with the available quantity in the WMS then the cause of these inconsistencies will be null and all SKUs will automatically be corrected any time they are used.
If the trigger from the WMS being an ADJUSTMENT is not applicable, please suggest other triggers. Another thought I had was every LIVE SKU gets automatically matched on a consistent time interval? Open to ideas! The less manual, the better.
Thank you in advance!
Dan.