Hello , I am a new business owner . I am trying to see if there is an option for me to convince customers who’s left their abandoned cart to purchase ? How can I do so ?
Hey @Dramaqueenb_1
Have you considered email marketing?
You can set up an “Abandoned Cart” flow using Klaviyo.
An abandoned cart flow is a message or sequence of messages sent to someone who added an item to their shopping cart, but failed to complete the purchase.
You can check out this Klaviyo article on how to set this up:
https://help.klaviyo.com/hc/en-us/articles/115002779411
Hope this helps.
This is Ellie from BOGOS. Welcome to Shopify! Here are the things you can do to improve the abandoned cart rate:
1) Set abandoned cart recovery emails
From your Shopify Admin, please go to Marketing → Automations. In here you’re able to set up abandoned cart recover emails to customers. You will need to download Shopify Email app also.
2) Create a compelling email
To increase the chances of recovery, just make sure your emails include these information:
- A catchy subject line.
- Images of the abandoned products.
- A clear call-to-action (CTA) button.
- Personalized messaging: Use customer data to personalize the email, making it more relevant and engaging
- Offering incentives like discounts or free shipping can be highly effective.
3) Use Retargeting Ads
Retargeting ads on platforms like Facebook, Instagram, and Google can remind customers of their abandoned carts. You can use Shopify’s integration with Facebook and Google to set up retargeting ads.
You can also follow the official guide of Shopify to abandoned cart recovery, they include very good tips.
These are my recommendations. I truly hope it helps!
Wish you all the best with the business ![]()
Ellie
Hello @Dramaqueenb_1 ,
You can consider these apps:
- Keep Cart by Marsello
- Consistent Cart ‑ Abandon Cart by CartKit
- Klaviyo: Email Marketing by Klaviyo (abandoned cart notifications)
Best regards,
Anastasia
