Correct Scope for reading Dispute resource

Retired Boards Appdev Authentication
1

Hi All,

I have an issue with /disputes

Previously I utilised the scope

read_shopify_payments_disputes

However, with recent testing I have noticed that the disputes call is returning a 404.

https://{myStore}.myshopify.com/admin/api/2023-07/shopify_payments/disputes.json

I looked at the documentation as see that it now states it requires either of the following 2 scopes

shopify_payments_payouts or shopify_payments

However, trying to use either of these scopes results in the following error being returned

cammark_0-1689332637943.png
cammark_0-1689332637943.png967×804 17.5 KB

or

cammark_1-1689332668924.png
cammark_1-1689332668924.png794×624 13.9 KB

Wondering what I am missing here as it is not making sense according to the documentation.

Cheers

Mark

2

Hi there :waving_hand:

Can you verify that the Shop that you are using is currently using Shopify Payments?
Secondly, when you query disputes with the GraphQL API what response do you get?

{
  shopifyPaymentsAccount {
    disputes(first: 5) {
      nodes {
        id
        initiatedAt
      }
    }
  }
}

You are correct to use the follow scope.

read_shopify_payments_disputes 

The documentation is currently not correct, I will update that shortly.

3

Hi,

I am using the REST API.

I am trying this call on a test store (because I cannot connect to live stores due to my app being public).

Would disputes not work with a test store?

Cheers

Mark

4

Disputes will work with development stores if you have Shopify Payments set enabled.

To enable Shopify Payments on development store navigate to Settings > Payments > Activates Shopify Payments. Then complete the first step of the setup process. Then when you exit the set up process your development store should now be using Shopify Payments. And you should be able to query the disputes.