I have an order that has been unfilled by a dropshipper . The same day I received the order I requested it to be filled: in my store it still looks like is pending shipping? Order On or around Dec 3rd . Could my customer received it ? Thank you
Topic summary
Order placed around Dec 3 remains unfilled by the dropshipper; store status still shows “pending shipping.” Seller asks if the customer could have received the item despite the status.
Recommendation: Contact the supplier/dropshipping partner directly, as only they can confirm fulfillment and shipment details.
Supplier update: A participant identifying as the maker apologizes, says they have not received the order, and suspects machine issues. They request specific order details (pillowcase size and pattern/design) to proceed.
Key terms: Dropshipping = the supplier/manufacturer ships directly to the customer on behalf of the seller.
Actions/next steps:
- Provide the requested order details (pillowcase size, pattern/design).
- Confirm with the dropshipper whether they received the order and its production/shipping status.
Status: Unresolved. Whether the customer received the order remains unknown pending supplier confirmation and clarifying details.
I would contact your supplier / dropshipping partner. Only they will know the answer.
What was your order I’m sorry for the inconvenience i haven’t received your
order I’m assuming due to machine issues could you please the pillowcase
size and type of pattern or design