Countdown timer not showing on BeYours theme

Hello, I have an integrated countdown in the BeYours theme but when I save changes it does not display. I’m trying to do this for the coming soon page. Please help :folded_hands:

Hi @kcaresa ,

Thank you for reaching out to the Community! I’m happy to provide some assistance with this request, to ensure it gets resolved. To gather a bit more information, was the app installed from the Shopify App Store?

If so, I’d encourage you to connect with the app developer directly for assistance with the app. They will be able to investigate further and advise whether it’s an app issue and/or related to the theme that’s currently being used. To connect with the app developer, you can head over to the Shopify App Store and scroll to the bottom of the page to view the ‘Build By’ section. This will provide you with their contact details in order to connect with them.

Please let me know if you have any other questions or concerns.

No no, the countdown comes with the theme, there’s no app. It works in customize mode but not when i publish it

Hi @kcaresa ,

Thank you for the prompt response and providing that clarification!

In that case, I’d encourage you to connect with the theme developers directly. As the Be Yours theme is considered to be a third-party theme, the theme developers will be able to investigate further to ensure it gets resolved. To connect with the theme developers, you can head over to the RoarTheme Support Page.

Please let me know if you have any other questions or concerns.