Countdown Timer on mobile not showing numbers on any collection page - Empire Theme

[thekenstar]

The Countdown timer on mobile that is part of the Empire theme is not showing the numbers on any collection page but does show it correctly on other pages such as the main page and cart page. Please see attached images of the collection page and the other of the main website page, I have also provided links below. I am seeing this issue on an iPhone using Safari, not sure if it shows on other mobile devices.

Main page showing numbers in Countdown timer: https://propmoney.com/

Collection page NOT showing numbers in Countdown timer: https://propmoney.com/collections/all-full-print

Access on mobile to see the issue, it works fine on desktop.

[NomtechSolution]

1. Clear cache and cookies: Start by clearing the cache and cookies on your mobile device’s Safari browser. Sometimes, outdated cached data can cause display issues. After clearing the cache, reload the collection page and check if the Countdown timer appears correctly.

2. Check for theme updates: Ensure that you are using the latest version of the Empire theme. Check your Shopify admin panel under “Online Store” > “Themes” and see if any updates are available for your theme. If updates are available, apply them and test the Countdown timer again.

3. Review theme settings: Verify that the Countdown timer settings are properly configured within the Empire theme. Check for any specific settings related to the Countdown timer’s visibility or mobile display. Refer to the theme’s documentation or contact the theme developer for assistance in finding and adjusting these settings.

[Ujjaval]

@thekenstar in mine it’s appear can check it in incognito mode or clear you browser cache regarding to site .

[Fermary]

Hello

I am having the same issue in Monaco theme:

fermary .com