Country drop down not showing second country

Technical Q&A
1

Hi guys

I have Namibia set up in my store as a second location and shipping fees have been correctly setup but yet when customers try to check out, it doesn’t give Namibia as a country option, only South Africa. This is costly to my store. PLEASE HELP

2

Hi @Tungsten-city ,

Refer https://help.shopify.com/en/manual/shipping/setting-up-and-managing-your-shipping/setting-up-shipping-zones

Did you set everything up correctly?

If everything is correct and it still doesn’t work well, I suggest you to contact Shopify directly, they will help you to check it in detail. Refer https://help.shopify.com/en/questions#/contact

Hope it helps!

3

Thanks for your message! Yes everything is setup up correctly. I operate 3
stores and the other two function perfectly with exact same setup. I have
contacted Shopify a few times and problem persists.

4

Hi @Tungsten-city ,

If you have contacted Shopify and still have the same error, it will be really hard for someone else to debug it for you. I recommend you contact them again and describe everything in detail.

Hope it helps! If it helped you solve your issue, please mark it as a solution. Thank you and good luck.