Create a Draft Order via Webhook from Zendesk

I would love some guidance on if it’s even possible to do this and maybe a starting point. I can figure it out once i get that.

I want my Zendesk users to be able to enter in some specific fields.

That triggers a webhook to send information to Shopify.

Which creates a new draft order.

In reality, this is something the Zendesk/Shopify app should do already. If the Gorgias Shopify app can create orders, why can’t the Zendesk one?