Does anyone know how to create an order tag based on if Additional Details are in the order? I can’t find the “additional details” condition in Flow. I want to add, it’s not “order / note” field. I’ve already tried this. That only checks if there’s anything under “Notes”, not “additional details”
Not product related - but thank you!
Unfortunately didn’t work
but thank you! It was a hopeful solution
Kalen is correct, the Additional Details fields on an Order are accessible through the order.customAttributes object in Flow.
Keep in mind, this will give you a list of all the fields with keys and values. You may need to check the key to make sure it’s the attribute you care about before using it. This can be done in both Conditions and Liquid.
Hope that helps!
I see! Thank you! I guess I am just not that versed in the Flow and the codes. Thought it would be much easier to figure out. I don’t think I’m doing it correctly.
Thanks for confirming! I may need additional assistance in this. I am not familiar with codes, etc. Would it be possible to get a step by step solution on this? I’ve tried Shopify Chat support but they were unable to assist.
If you’re interested in any help on a paid basis, feel free to reach out. This should fall under my $140 flat rate option. Links in my footer.
This is a situation where the challenge usually comes from keeping tags in sync as order data changes, especially when “additional details” can be added at various steps.
You can definitely use Flow or scripts to tag orders at certain events, but maintaining that over time (especially if the logic gets more complex) can become hard to manage manually.
One pattern some merchants adopt is a rule-based tagging system that watches order update events and applies/removes tags based on conditions like custom fields or additional order details.
That way you can keep tags up to date automatically without needing to maintain multiple flows or custom code.
Just sharing another way some stores handle this kind of logic ![]()



