It’s kind of absurd that we can’t increase pricing. The situation pops up to increase/decrease prices all the time in every business I’ve ever been in. Basic situation - a customer calls or wants to order a basic service and product. Things develop where the product needs to be increased in price and the customer agrees on the price. Could be a $1-2 increase per unit, 10%. it doesn’t really matter. Regardless – the customer really doesn’t need to see a “FEE” or extra charge on their order. That’s just asking for a negative customer experience. It is REALLY helpful to be able to allow for price adjustments on draft orders in BOTH directions.
Related topics
| Topic | Replies | Views | Activity | |
|---|---|---|---|---|
| Adjust price on a Draft Order | 3 | 366 | April 13, 2025 | |
| How to manually adjust product price for manual invoice? | 17 | 408 | April 13, 2025 | |
| Custom Pricing for Line Item | 15 | 688 | September 14, 2024 | |
| [BUG] Draft Order behavior changed, customers are forced to pay latest price of products | 5 | 152 | February 20, 2025 | |
| Using Draft orders to create service requests | 5 | 113 | December 7, 2021 |