Creating emails in the Email app using Canva-designed templates

Shopify Apps
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Topic summary

A user wants to incorporate a Canva-designed newsletter template into Shopify’s Email app for campaigns, but faces issues with unwanted image borders and limited font options that don’t match their branding.

Key recommendations:

  • Avoid exporting as a single image — this breaks mobile responsiveness, disables links, and risks spam filtering
  • Rebuild the design in Shopify Email’s editor using drag-and-drop blocks (Image, Text, Button)
  • Export only graphical elements (logos, photos) as individual files from Canva, then reconstruct the layout

Alternative approaches:

  • Export as high-res PNGs or HTML from Canva
  • Set image borders to 0 in Shopify to remove unwanted borders
  • Use Shopify’s web-safe or Google Fonts for closer brand matching
  • For advanced users: paste Canva’s HTML into Shopify’s “code your own” feature (early access) with inline CSS
  • Consider third-party apps like Klaviyo or Seguno for better font control and easier template imports

Testing: Preview across devices and send test emails before saving as a reusable template.

Summarized with AI on October 24. AI used: claude-sonnet-4-5-20250929.
1

Is there a way I can use a newsletter template I created on Canva in the Emails app for campaigns like collection launches?

I’d use the Email templte in the app but it always puts a weird border around my images and the available fonts do not resonate with my branding.

The template will have links in them.

2

Hi @cck110925

While you can’t directly import a Canva template, you can easily recreate its look in Shopify Email. It is very important that you do not just save your whole design as one big image, as this will make your email unreadable on mobile, disable your links, and will likely be flagged as spam.

The best and most effective method is to rebuild the design using Shopify Email’s editor. First, go to your Canva template and export only the graphical parts, like your logo and any specific photos as individual image files.

Then, in the Shopify Email editor, use the drag-and-drop blocks for Image, Text, and Button to reconstruct your layout. You can upload your saved images into the image blocks and type your text directly into the text blocks.

Hope this helps!

1 Like
3

Hi @cck110925 ,
Yes, you can use your Canva newsletter template in Shopify Emails:

  1. Export from Canva: Download as high-res PNGs (for images) or HTML (for links/fonts).
  2. Shopify Emails:
  • Drag-and-drop: Create a custom template, upload Canva images, set Border: 0 to avoid weird borders, add links via button blocks, and match fonts with Shopify’s options (web-safe or Google Fonts).
  • Code your own (early access): Paste Canva’s HTML, inline CSS (border:0;display:block;), embed fonts, and add Liquid for dynamic collection links.
  1. Test: Preview on mobile/desktop, send a test email, and save as a reusable template.

For better font control or easier imports, try apps like Klaviyo or Seguno.