When a customer tries to buy from my store from an android phone they get this message: but its normal on iphone and desktop, im using shopify payments, any solution? i have setup multiple markets and changed prices also used auto translations if this can help, pls let me know how to solve this i have like 13 abandoned carts
Topic summary
Android checkout shows the message “Credit Card payments are not currently available,” while iPhone and desktop checkout work normally. The store uses Shopify Payments. Multiple markets are configured, prices have been adjusted per market, and auto translations are enabled; the poster wonders if these settings are related.
Impact: ~13 abandoned carts attributed to Android customers being unable to pay by credit card.
Attachments: A screenshot of the Android checkout error is central to understanding the issue (it shows the exact message and context).
Request: Guidance or a solution to re-enable credit card payments for Android users.
Status: No resolution or official guidance yet; discussion remains open.
Unanswered questions: Whether the problem is tied to specific regions/markets, currency or translation settings, Shopify Payments account restrictions/compliance, or Android browser/device compatibility.
