Credit cards based in India are not permitted

Topic summary

Issue: Users setting up payment for Shopify Ads receive the error “Credit cards based in India are not permitted.” A screenshot of the error is provided and is central to the thread.

Recent update: Changing the account location to outside India—an earlier workaround referenced from a prior thread—no longer works for multiple users.

Tried/Proposed solutions:

  • Virtual card service: One user from India reports success using a virtual card (digital payment card) via NachoNacho.
  • Third-party service suggestion: Another user links to epsifund’s Shopify Ads services. No confirmations of success from others yet.

Outcome/decisions: No official fix or confirmation from Shopify is mentioned. No consensus on a reliable, broadly working solution.

Status: Ongoing/unresolved. Key open question: Are there any officially supported payment methods for advertisers in India, or approved workarounds for Shopify Ads billing?

Summarized with AI on December 12. AI used: gpt-5.

I am trying to add credit card as payment method while running Shopify Ads for the first time, but I am getting the error:

Unfortunately, that solution isn’t working for us either.

Have you tried something else? We are still unable to run Ads

Hello @tazoh

We are from india, we were facing same issue.

I tried with virtual card service and it worked for all of us

https://nachonacho.com/?gr_pk=mr1Z

See, if that works for you.

You may also try these guys: https://app.epsifund.com/shopify_ads_services