Please view the video attached below.
https://drive.google.com/file/d/1_MDTitLJAq5DYCEWu0VyZOGx5bphXEjx/view?usp=sharing
First, I added an item to the cart which I call item A - 1,000,000 VND
In the cart page, I changed the quantity to 2, it also changed the price from 1,000,000 VND to 269 VND (which is wrong).
269 is the price of the customer’s market. As it is shown in the video, the customer’s country is Brazil.
We contacted the support team but as you can expect, we received no useful information.
We’ll be really grateful if there’s any information to solve this problem. Thank you!
Can you provide link to your store and also password to access the site?
Thank you for paying attention, here’s the information:
Store: https://test-hoangnv-store.myshopify.com/
Password: 1
You can log in and do exactly as the video, and you’ll the issue on the cart page.
Hi @mankaistep ,
This is a open community and it is not safe to give password to your store publicly. So, I request you to edit the reply and remove the credential. I also request you to update password for this account.
Meanwile i will look into it
Thank you @theycallmemakka for your reminder, I updated the content
Are you still facing the same issue? On my end, the price is updating correctly.
Please find verification here
Hi @theycallmemakka ,
To test it, please do the following things:
The price in Brazil is displayed wrong on the cart page.
Please refer to this video for more information: https://www.loom.com/share/99fab5cdceb549fa9fb41274739a5c4b
Thank you!
Additional information:
I did not set the price fixed to 1,000,000 in the Brazil market.
