Critical Problem: Shopify Server Blocked the GoogleBot Agent, nobody in shopify support can help me.

Critical Problem: Shopify Server Blocked the GoogleBot Agent,
nobody in shopify support can help me…it’s been 4 days already, my google ranking is decreasing…and its affecting my Google Ads.

when i emulate the googlebot to access my site, its keep showing “you have send too many request, try again soon”.

Its a big impact to my business, affected 4 days and no people help me solve in shopify support. they just playing pingpong and too slow response.

Get anywhere with this?