Mobile issue: Product images become crooked/cropped when swiping in a certain way on a mobile device, but only when a device setting referred to as “magnetic reading” is enabled. The user wants to keep this setting on because it shows numbers under products and is seeking a fix that prevents the distortion.
Evidence: Two attached screenshots illustrate the visual misalignment of images. The images are central to understanding the problem.
Troubleshooting step: A participant requested the store URL (and password if applicable) to inspect the issue directly. The store link was provided: https://bellaartecosmeticos.com/.
Key questions: What interaction between the “magnetic reading” setting and the storefront’s image rendering causes the misalignment? Is there a way to retain the numbers while preventing image distortion during touch gestures?
Status: No solution has been offered yet; the thread awaits investigation after receiving the store link. The discussion remains open and unresolved.
When I slide my finger in a certain way my images become crooked, this only happens when I have the magnetic reading activated on my mobile device, I want to keep it activated so that the numbers appear under the products
Does anybody know how to solve this?
Hi @KhallP ,
Can you kindly share your store link (with the password, if any) with us? We will check it and suggest you a solution if possible.
There is:
