CSV Upload - Image source is shopify files

Topic summary

A user uploaded product images directly to Shopify and referenced them via URLs in a CSV file for bulk product upload. However, Shopify created duplicate images with long numerical suffixes appended to the filenames instead of using the original images as intended.

Issue identified:

  • Original images not being used
  • Secondary copies generated with modified filenames

Outcome:

  • A solution was provided by another user
  • The issue appears resolved, with the original poster confirming the help was effective
Summarized with AI on November 20. AI used: claude-sonnet-4-5-20250929.

Hi there.

I am using a csv file to upload my products in bulk. To add images I uploaded product photos directly to shopify first and copied the URLs into my csv to connect the picture with the product. After uploading the file shopify is not using the originial image, but made a kind of copy with a long number in the end of the name. I find it pretty weird that there is a second image of each image now. Did I make a mistake or is that how it is supposed to be?

Thank you in advance and kind regards,

Maythe

It did help! Thank you so much. :slightly_smiling_face:

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