CTRL + Left Click Opens Two Tabs Instead of One on Firefox (Orders & Products Page)

Shopify Discussion

Topic summary

Users report that CTRL + Left Click (or Command + Click on Mac) opens two identical tabs instead of one when accessing Orders or Products pages in Shopify Admin. The issue affects multiple browsers including Firefox and Chrome, and occurs on both Windows and Mac systems.

Initial Workarounds:

  • Right-click and select “Open in new tab”
  • Use middle mouse button click

Temporary Solution (Chrome):
Some users found success by adjusting pop-up settings:

  1. Navigate to Chrome Settings
  2. Search for “pop” and access Site Settings
  3. Go to “Pop-ups and redirects”
  4. Remove Shopify from the allowed list

Resolution:
Shopify has reportedly fixed the underlying issue, which was not actually related to pop-up settings. Users experiencing ongoing problems should clear their browser cache. Initial support responses incorrectly attributed the problem to browser behavior rather than a Shopify-side issue.

Summarized with AI on October 27. AI used: claude-sonnet-4-5-20250929.
4

we are facing same problem, how did u fix it?