Currencies

Topic summary

Main issue: A merchant requests a manual currency switcher and product-level currency management for all paid plans, noting Shopify Payments is limited to select countries and third‑party gateways are accepted but lack checkout currency control.

Current limitation: For stores without Shopify Payments, currency converter apps only change browsing/display currency. At checkout, currency reverts to the store’s base or another currency, creating a confusing mismatch.

Requested changes:

  • Allow manual currency management (even limited to 3–5 target currencies).
  • Permit currency converter apps to handle conversion at checkout for non–Shopify Payments stores.

Latest update: Shopify support acknowledged the feedback and submitted it internally to developers, specifically asking for additional checkout currency conversion support for stores that can’t use Shopify Payments. No commitment or timeline was provided.

Status: Open. No resolution yet; awaiting potential product updates.

Summarized with AI on December 27. AI used: gpt-5.

I am wondering if shopify could release currency manual conversion/switcher and currency manager in products pricing open to all paid subscribers, we find difficulties using the platform. You accepted shopify to operate globaly and you accepted new sign up/users globaly then why shopify payments works only selected countries? My query if you accepted third-party gateway payments in support of exclusive countries also manage payments then why don’t you give opportunities to stores to manage manage manual currency even if 3 or 5 currency targets I am sure most users will be delighted.

Hi @Nanddiz ,

Thank you for your feedback and I can appreciate why you’d like to see Shopify Payments made available in more countries as well as advanced currency conversion options. Merchants not using Shopify Payments can still use currency converter apps to allow their customers to browse products in currencies of their choice.

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Thank you @Victor_5 for your positive feedback. However, the issue is that all conversion apps won’t convert/process at checkouts which is disturbing if you have been browsing in local currency and during checkout the currency changes to something different..shopify should give access to converting apps to add checkouts access during conversions and I believe the service will then be sweetable

Hi there, @Nanddiz . Thank you for following up with us. I’ve gone ahead and created a feedback submission on your behalf to let our Developers know that you would like to see some additional currency conversion support at checkout for stores that aren’t able to use Shopify Payments. Though I can’t promise what the outcome of sharing your feedback will be, you can trust it’s getting seen by the appropriate folks internally. Thanks again!

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It will be of a great assistance rendered

Thank you