After your first sale, shopify blocks the option for currency change. Then, you try to contact them and they keep you in an eternal loop. Then, when you finally post the problem in their forum for support, they send you the same links to keep you in the same loop. I need to change the currency in my shop, please. Offer me support or just say it is impossible so I can cancel my account. I`ll not post screenshots. I dont have time for that. I need a solution. Thanks
Hi @Voliveira ,
Thank you for reaching out to the Community. I’m happy to provide some assistance with this request, to ensure it gets resolved.
To update your shop’s currency, you will need to Contact Support. This will allow our advisor team to make that adjustment so you can begin selling in the currency you wish.
To connect with us, you can:
- Head over to our Support Page.
- Log into your shop.
- Select the topic Starting a store.
- Scroll to the bottom of the page to view all available support options.
To learn more about this, you can check out our Selling and Getting Paid in Different Currencies document as it touches on this further.
Please let me know if you have any other questions or concerns.