Currency Will Not Update In The UI Or Not Convert To Any Other Currency

Shopify Discussion

Topic summary

A Shopify store owner is experiencing a persistent currency conversion issue where the currency selector fails to update or convert prices in the UI.

Key Problem:

  • Currency switching only works temporarily when a specific setting (shown in attached screenshot) is disabled
  • Once changes are saved, the issue returns immediately, making the workaround ineffective
  • The problem has persisted for over 3 days despite troubleshooting attempts

Technical Context:

  • Store URL provided: shoez-at.com
  • User has shared screenshots showing the problematic setting and formatting
  • User believes there are no errors in their code or currency formatting

Current Status:

  • Issue remains unresolved
  • Seeking community assistance to identify the root cause and find a permanent solution
Summarized with AI on November 22. AI used: claude-sonnet-4-5-20250929.
1

Hello friends,

I need help in my issue, I had been trying to fix it for more than a 3 days but not thing worked with me.

My issue is when am trying to change to any other currency nothing happens.

Until I disable this option as shown down in the image, once I disable this option everything works fine until I save change then the issue come back again which means I didn’t get any benefit.

mody_sh_0-1678020577325.png
mody_sh_0-1678020577325.png213×400 39 KB

I know that my problem looking very strange but this the fact that am suffering from.

I am pretty sure I do not have any error in my code or currency formatting I will share everything down here:

mody_sh_1-1678020577278.png
mody_sh_1-1678020577278.png400×204 24 KB

mody_sh_2-1678020577379.png
mody_sh_2-1678020577379.png400×183 30.1 KB

here is my store URL: shoez-at.com

Hope someone help me with solution and thanks in advance

1 Like