Custom App is not available in the order listing

Topic summary

A developer is unable to locate their custom app in the order listing interface to push orders, despite having configured all necessary order-related scopes and confirming the app is installed.

Issue Details:

  • The app has proper scope permissions for orders
  • Installation is confirmed via attachment
  • App is not appearing in the expected order listing location

Suggested Solution:
The responder clarifies that to add an app to the order listing page’s actions menu (shown in attached screenshot), the developer needs to implement one of:

  • Admin Action Extension - adds functionality to the actions dropdown
  • Admin Link - creates a direct link in the interface

These extensions are required to make the custom app visible and accessible from the orders page interface.

Summarized with AI on November 16. AI used: claude-sonnet-4-5-20250929.

Hi Guys !
I cannot find my custom App in the order listing to push orders to my custom App, I have got all the scopes related to orders but still unable to find my App there in the listing of the orders.
In the attachment I have added that my App is installe
If someone can help me with this ?
Thank you.

Hi there :waving_hand:

When you state “unable to find my App there in the listing of the orders” are you referring to the actions menu on the orders page?

If this is the case you will need to add either an Admin Action Extension or Admin Link to your App. That is how you add your app to the order listing page.