I have developed a custom fulfillment app for our customers using the Admin REST API. As part of that we automatically receive FulfillmentRequests to our fulfilment service whenever an order has been put through, this triggers the processing of the order our side. However sometimes there are periods…

Hey @Anna1_1 - thanks for getting in touch! Generally, when it comes to callback URLs we would recommend structuring them as described in our guides, but it shouldn’t really have an impact on the data being sent to that callback URL. Is this affecting all of the stores the custom app is installed o…

Hi Alan, Thanks for the response. Currently the custom app is only used by one customer. On 26th July 2022 the last request received was at 19:48 and the next one received was on the 27th July 2022 at 11:06, however between then ~ 4 orders were received for which a fulfillment request wasn’t recei…

@Alan_19 please confirm when you can

Custom app sometimes not receiving fulfillment requests from shopify as orders come in

Retired Boards Appdev Graphql Basics And Troubleshooting

Anna1_1 June 5, 2023, 1:55pm 5

Turns out this was user error to do with our test environment and the shopify requests were actually being sent.

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Custom app sometimes not receiving fulfillment requests from shopify as orders come in

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