Hi We have had our store setup for last 5 years and not made any domain changes since then Today I have the error on shopify “Custom Domain Error-Theres an issue with your stores domain name. View your domain settings for more details” When I view the error it says " Your domain has a wildcard r…

Hi, everyone! I understand that it may have been alarming to see an error message like this pop up, especially for established domains. Thank you for taking the time to ask about this. I want to clarify that this is not an indication that changes were made to your domains, nor that anyone has done…

We just had the same exact error message appear also. We haven’t made any changes to domain settings for many years. Note: Our domain is at Network Solutions. Network Solutions was having issues yesterday with their servers going up and down so we were speculating there could be a connection betwee…

After some digging, there’s almost no information out there on this issue which makes it seem like its new as it relates to Shopify. To the other posters: who is your domain provider? @sie602020 @Lithin Trying to determine if it’s isolated to one provider… Maybe Shopify staff could chime in as t…

[Michael_Salerno_0-1691099063327.png] Screen shot of the error…

Yeah same message received here. I use 123reg.

Just got the Same message, I am with GoDaddy

Same error message received just today. We are on Hover and have been with Shopify for over 8 years! No changes made. Error is out of the blue and we are not changing anything for fear of the shop going down. I hope Shopify chimes in.

Thanks everyone. So, it would appear the error is across a variety of domain providers. We’re basically in the same situation. After 7 years on Shopify, the error came out of the blue. Since there’s minimal guidance, we’re not moving to change any DNS settings. Hopefully Shopify can provide some …

Same error received Having a wildcard record (*.example.com) pointed to Shopify can interfere with your site and isn’t supported. We are with Shopify over 3 years, hosted by turbify, I won’t delete the wildcard until there’s clarity from Shopify.

Custom Domain Error Just appeared

Shopify Discussion

Bagshag57 August 3, 2023, 10:28pm 8

Same message here, I’m with Network Solutions

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Custom Domain Error Just appeared

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