I currently have multiple Shipping methods customers can choose at checkout. I would like to customize the email that is sent when their order is on the way (depending on which method they choose). Some of these will not have tracked shipping as they are for different pickup locations (my workaround because Shopify does not support multiple pickup locations WITH one central shop that has all of the inventory, otherwise I would use that method).
When I click on the ‘Shipping confirmation’ email code, I think I can add some that has IF statements for each shipping option, but I am not sure where and how.
I hope this message finds you well. I am reaching out from CheapMotorcycleShipping.com, and we are looking to enhance our customer communication experience, particularly in the realm of shipping confirmation emails.
We noticed your expertise in customizing emails, especially with regard to different shipping methods, and we are keen to implement a tailored approach for motorcycle shipments on our website.
Specifically, we would like to include relevant information in our shipping confirmation emails that caters to the unique aspects of shipping motorcycles. Additionally, we have certain shipping methods that may not support tracking, and we are interested in exploring alternative ways to keep our customers informed about the status of their motorcycle shipments.
Could you please provide guidance on how we can achieve this customization within our email templates? Any insights or examples you could share would be greatly appreciated. We value your expertise and believe that your guidance will contribute significantly to enhancing our customer experience.
Thank you in advance for your time and assistance. Looking forward to hearing from you soon.