Hi All, Probably been asked before but I have 2 people working on this and can’t seem to get it to work. I collect Meta data during the order process and need to make an email via flow that uses the meta data. Eg Dear {{customer.first_name{{ , Thank you for booking a class with us. We look forw…

Hi @Tokyorob You’re on the right track using Shopify Flow or Shopify Email to include order metafields in a follow-up email—but there are a few key reasons:- Incorrect Reference to Metafields Line item loop might be required Malformed Liquid Syntax Make sure you’ve defined the metafields in you…

Brackets must surround a variable like this: {{ variable }}. Also those are not Flow variables as Flow doesn’t use underscores. Click “Add a variable” and then choose the variable you want to use and Flow will insert the syntax for you

My head hurts a little with this one. I will take a look. Thanks for your answer.

Hi Paul, Thanks for your help. Would you be able to walk me through. I have 3 people on thee job and they are either making forms or buying apps. I seem to have all the data I need. Thanks, Robert [Screenshot 2025-05-06 at 16.35.51.png]

Hi Dotsquares, Are you able to take a look? I have 2 people on this and they keep giving me reasons why it can’t be done. I don’t understand why meta data collected cannot be added to my emails. I am told Shopify has limited Liquid tags. Is there another option? Can I Use notification emails for no…

I don’t know what you are asking

I have 2 people working on it and they keep saying it can’t be done bt them due to “Shopify email doesn’t natively support adding these details to emails” Can you take a look at my email flow or can i hire you to fix the problem? Thanks, Robert

Ah, you are asking about the Shopify Email app. There are multiple ways to send email, so your question wasn’t clear previously. You cannot currently use metafields in Shopify Email, here are the variables available: https://help.shopify.com/en/manual/promoting-marketing/create-marketing/shopify-em…

Hi Dotsquares- I have been told - You cannot currently use metafields in Shopify Email, here are the variables available: https://help.shopify.com/en/manual/promoting-marketing/create-marketing/shopify-email/create-email/c… Any idea what CAN be done to sne a more customised email?

Custom Email - Liquid variables

Shopify Plus

Tokyorob May 5, 2025, 2:18pm 4

Hi Dot,

Thanks for this. I have forwarded to my designer. Fingers crosses.

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Custom Email - Liquid variables

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