Hi Shubham, I have just checked after clearing cache and the custom fonts are not displaying, instead it shows this one:
Is it possible to fix this? Thank you. My email is [email removed]
Topic summary
Custom fonts (Sunliner Revival for headings, Urbanist for body) load on the owner’s desktop but not reliably on other devices. Sunliner appears closer to working; Urbanist often falls back to a default font.
Suggested fixes focused on proper font handling: use multiple formats (.woff2, .woff, .ttf), define @font-face correctly, and ensure correct URLs depending on storage location. If fonts are in Assets, use the asset_url filter; if in Files, use the full CDN path.
A key diagnosis noted Urbanist @font-face rules referenced only filenames, unlike Sunliner which used a full /cdn/shop/files path. Updating Urbanist to full paths was advised.
Actions taken: fonts uploaded in multiple formats to Assets, CSS updated with @font-face and applied to headings/body, caches cleared. The store owner granted collaborator access and shared an email; the developer began making changes and requested checks.
Latest update: the owner still sees a fallback font on some devices (screenshot provided), while another participant reports the font working on mobile. Status: partially working; final fix pending developer’s code adjustments and verification across devices.