A merchant embedded a third-party review widget (from Heureka) into their Shopify store using custom Liquid code. The widget displays correctly in desktop preview but fails to appear on mobile devices.
The Issue:
cz.im9.cz and sk.im9.czIdentified Problem:
A community member analyzed the code and identified the gjs.php file as the source of the mobile compatibility issue.
Current Status:
The discussion remains unresolved. A third user with the identical problem asked for clarification about the solution—specifically whether to delete the problematic file reference—but received no response. No concrete fix or workaround has been provided yet.
Hey,
I am having an issue where the review widget I have embedded to my store will not show on mobile. One of them is a slider when hovered over and the other is a badge at the bottom of the page. They both link back to the review website.
The code is
is it possible the widget is not mobile friendly? OR is there some code I am missing?
Thanks,
As I read your points and analyzed the code you provided, I found the problem in the gjs.php file. This is why it doesn’t work on mobile.
What is the solution for this? I have the same problem. Do I just delete the part you mentioned?
This is my code:
