A user seeks to display a custom message informing customers that sales tax is not collected for certain states, with a reminder to consult local use tax obligations. They are unsure whether to place this message on the checkout screen, invoice, or fulfillment page.
Another participant clarifies that checkout customization depends on the Shopify plan—only Shopify Plus subscribers have access to modify the checkout experience directly.
Status: The discussion remains open with no definitive solution provided yet. The feasibility depends on the original poster’s current Shopify plan tier.
Hi. I wanted to know if (and how) I can provide a message to customers about Sales Tax not being collected based on their location. A simple message like “Sales tax is not collected on orders shipped to (STATE). Please consult your local tax laws regarding any use tax obligations.” This would only be needed for certain states, not all.
Should this be placed on the checkout screen, invoice, or fulfillment?
Thanks.
I would like to know on which Shopify plan you are?
Only in Shopify Plus plan you can access the checkout and can customize it based on your requirments.