I added custom code to include first name, last name, and phone number along with the standard email field on my password page. First and Last name are passing through to customer info in my admin panel, but phone number won’t go through. I’ve tried a couple little tweaks but it never works. I did…

Hey @jairet ! Unfortunately it’s not currently possible to set a customer phone number directly through the front-end by adding a form input. One option for this would be to store the phone number into the customer note. You can check out this reference guide for some info: https://shopify.dev/docs…

Have you tried using another number to test? You can as well leave it for a day or two, then login on your browser, then give it a shot again.

Oh I see. Adding a phone to your account isn’t compulsory on Shopify. The major is your email and strong password. I’ll just advice you leave that for now. In as much you have a strong password with email, then your Shopify admin account is safe. You can always add your number some other time. I h…

I think you misunderstood. I am not referring to a login page. I am referring to the my store’s password page – the page shown instead of taking visitors to the store. I enabled “site password” in Shopify because I’m not ready for customers to access the store. I haven’t launched products yet, they…

Touché! That’s actually the app I downloaded but was trying to find a free solution. I knew I coded it right so thanks for closing the loop on why this wasn’t working.

sup man, do you have the code for the form. i have what i think is the correct coding but i cant even get name and email to go through to my page without an error message

Custom password page form not sending phone number to customer info

Technical Q&A

jairet August 17, 2024, 10:06pm 3

Yeah, I tested with multiple different phone numbers just using the correct number of digits. I also tested on mobile with a different number and that didn’t work either.

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Custom password page form not sending phone number to customer info

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