Custom password page showing on mobile but not desktop

Topic summary

A user customized their Shopify store’s password page with branding and an email form for a soft prelaunch. The custom password page displays correctly on mobile devices but shows the unfinished homepage on desktop instead.

Current Status:

  • Another user reports they can now see the password page on desktop, suggesting the issue may have been resolved
  • A third user confirms experiencing the same problem with their store

Key Issue:
Inconsistent display behavior between mobile and desktop browsers for the custom password page, potentially related to caching or theme settings.

Summarized with AI on November 5. AI used: claude-sonnet-4-5-20250929.

I customized the password page with our branding and an email form to do a soft prelaunch on social. When navigating to our site on mobile, the custom password page shows. But on desktop, the not yet built homepage shows. What gives?

https://linkedbyalice.myshopify.com/

Hi @itbkokay
I can see your password page on desktop as well, It looks like you managed to resolve this.
Thanks!

Im having the same issue

Lonely xity. – LONELY XITY