Hi i need some help with the custom text field on my products. Ive managed to add it in so customers can input the data, but when added to the cart or an order is made i cannot see the information they have entered in the orders screen. Any help please i am using the supply theme. thank you

@Aileen4 can you please try this code way and check https://ui-elements-generator.myshopify.com/

Hi I used this to get the personalised text field and added into the theme code and it shows fine on the website but no information is pulled through into the emails, cart or the order screen that’s entered into this field.

@Aileen4 you have to use a cart elemets

Hi thanks for that how do you mean cart elements what should I be looking for to add in and where can I find this

@Aileen4 https://ui-elements-generator.myshopify.com/pages/cart-attribute

Hi many thanks for this, the problem I’m having i, the custom field shows on the product page no problems but when information is entered it doesn’t show in the order screen so i can’t see what information people have entered into the field.

So the custom text field is showing on my Product on the front end and ive added the relevant code into the product.liquid from the Shopify ui elements generator, but when the field is typed into on the front end nothing shows on the back end in the admin order section so I cannot see what informati…

How can this be done on the dawn theme?

Custom personalisation field not pulling through on order screen

Store Design

KetanKumar April 27, 2021, 5:33am 10

@Aileen4

Shopify product admin doesn’t show this details it will show to customer note

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Custom personalisation field not pulling through on order screen

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