Hi, I tried to create set a custom script on HTML code, which are settings on the sub menu. However the script only workable on mobile view. How to i determine the error on this?
Topic summary
A user is experiencing an issue where a custom script added to their HTML code (specifically in the sub-menu settings) only functions on mobile view but fails on desktop view.
Current Status:
- The problem affects desktop rendering exclusively
- Two screenshots were shared showing the issue
- Another community member has requested the store link to investigate
Next Steps:
- Store URL provided: https://9750d7-51.myshopify.com/ (no password protection)
- Awaiting diagnosis and potential solution from the helper
The discussion remains open and ongoing as the troubleshooting process begins.
Hi @Wink-How ,
Can you share your store link and password if password-protected with us?
We will check it and suggest a solution for you if possible.
Regards,
Sweans
will be https://9750d7-51.myshopify.com/ and without password