Custom section disable when grid product view over 24 items

Store Design

Topic summary

Shopify collection page issue in a custom theme: a custom section (top circular images showing sub-collections, dynamic per collection) disappears when the product grid is set to show more than the default number of items (e.g., 36 or 48 per page).

  • Repro: Default collection URL displays the section; using parameters like ?view=view-36&grid_list=grid-view causes the section to vanish.
  • Context: Theme was developed by a previous company; current owner cannot determine the cause.
  • Ask: Seeking ideas on why the section is hidden when increasing items per page.
  • Status: No solutions posted yet; discussion remains open.
Summarized with AI on January 17. AI used: gpt-5.
1

Hey!

I have a Shopify store with a custom theme. I created a custom section for the collection page template that includes the top circle images with sub-collection items dynamic from collection to collection. The strange thing is that if I change the product view from the default to 36, 48, or more items, this custom section disappears

https://carnaval.cl/collections/disfraces

https://carnaval.cl/collections/disfraces?view=view-36&grid_list=grid-view

The theme was developed by a former enterprise and haven’t been able to figure out what is happening. Any ideas?