Hi @coastnerdchic ,
There are 2 problems to solve:
- You check on the product that these 2 templates have the same settings. Maybe in the template you just created, the settings are not the same as the default template
- Did you check the javascript code to see if there is any missing place when the template name is not? (If you don’t know this part, you should hire a shopify expert for help)
If you feel like my answer is helpful, please mark it as a SOLUTION. Let me know if you have any further questions.