Is there a way to add a custom text box at checkout? I would like users to have to tell me how/where they heard about me.
A simple “How did you hear about”, with a text options.
I am using the Dawn theme.
Topic summary
Goal: Add a custom text field at checkout (e.g., “How did you hear about me?”) using the Dawn theme.
Context: The request targets the checkout page, not the cart. Tag indicates cart-page, but the need is explicitly for checkout.
Key update: Checkout page customization is restricted to Shopify Plus. On Basic (and non-Plus) plans, only limited, prebuilt checkout options are available; adding a custom text box there is not supported.
Clarification: Shopify Plus is the higher-tier plan that grants access to checkout customization. Basic plans cannot modify checkout beyond preset settings.
Outcome/status: No direct solution offered for non-Plus users. The implied path is upgrading to Shopify Plus to add a custom checkout field; otherwise, users are limited to existing checkout options.
Open point: No alternatives or workarounds (e.g., using the cart page or apps) were discussed in the thread; the request remains constrained by plan limitations.
Hi @Jj37
The permission to access or customize the checkout page in ships is only available in the Shopify Plus plan in basic we can have limited pre build options for checkout