- Please go to store admin > Settings > Notifications > Customer notifications > Order confirmation > Edit code
- Then add your message
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Topic summary
A user wants to add a custom message to the “Order Confirmation” email sent to customers after purchase.
Solution provided (consensus across responses):
- Navigate to: Shopify Admin → Settings → Notifications → Customer notifications → Order confirmation
- Click Edit code to access the HTML/Liquid editor
- Insert custom message text in the desired location (typically above the order summary)
Implementation example:
One responder provided sample HTML/Liquid code:
<tr>
<td style="padding: 20px 0; font-size: 16px; line-height: 1.5; color: #333;">
TYPE YOUR MESSAGE HERE.
</td>
</tr>
Recommendation: After editing, save the template and send a test email to verify the message displays correctly.
A screenshot was shared illustrating the code editor interface. The issue appears resolved with multiple community members confirming the same approach.