We are using a customer form to let people sign up for a Black Friday discount by adding a tag to them. This workes fine if the customer had not been subscribed to the Newsletter before but if a user had then the form inputs are not processed and thus the tag won’t be added. Does anyone know how to solve it or if there is any viable alternative?
Hi @Benjaminka ,
This issue is likely caused by the store reusing the default create account form ( ${store_domain}/account/register ), which can be solved by:
-
Use some of the third-party apps that have the module for the Registration Form to be resolved easily and quickly
-
Duplicate the default registration form or create a new create customer form with a domain name for the customer page (ex: ${store_domain}/pages/new-form) and use Shopify API to create a customer or update tag for the existing customer (refer Reference: https://shopify.dev/api/admin-rest/2022-04/resources/customer).
I hope that it’s useful to you. If you need any further help, please let me know.