Customer Phone Numbers on Shipping Labels

Topic summary

A business owner shipping internationally needs customer phone numbers to automatically appear on shipping labels. Carriers frequently need to contact customers directly, especially for large orders, but there’s no clear way to transfer phone numbers collected at checkout onto the labels.

The issue appears straightforward but the poster hasn’t found a solution despite searching. They’re seeking guidance on how to enable this functionality within their e-commerce platform.

Summarized with AI on November 1. AI used: claude-sonnet-4-5-20250929.

Hi,

This seems like a straight forward issue but I can’t seem to locate a clear answer and would appreciate any feedback.

Because we ship internationally and because some orders are quite large - the carrier often needs to call the customer directly. How can we have customer numbers entered at checkout automatically add to the shipping label?

Seems like a basic business issue but I can’t find a solution anywhere.

Thanks!

Seth

www.cascadeironco.com